Frequently Asked Questions
Here is a list of frequently asked questions. If you have a query that is not listed here, then please do not hesitate to contact us and we will try to respond within 24 hours.
WHAT ARE YOUR PAYMENT TERMS?
We may require a deposit before we can schedule to begin work. Upon completion of the project, all balances must be paid in full.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept cash, cheque and bank transfers.
ARE YOU INSURED?
Yes, we carry full public and employers liability and would be happy to provide you with a certificate of insurance.
DO YOU WORK WITH BUDGETS?
Yes. We work with you to set a realistic budget outline if you require. This helps us to determine where to best utilize your money in your project.
DO YOU BUILD PERGOLAS, DECKS, AND OTHER OUTDOOR STRUCTURES?
Yes. We can design and build just about any outdoor structure you can imagine to complement your property and landscape.
CAN YOU UNDERTAKE WORK IF I ALREADY HAVE DESIGN PLANS?
Yes, we can perform the landscape installation from existing design plans. However, we would want to review the plans to check that you will get the desired outcome.
CAN YOU WORK IN STAGES?
Yes. We can work with you and break up your project into several different stages, based on your budget and timeline for completion.
DO YOU CONSIDER YOURSELVES A “GREEN” COMPANY?
We use as many all natural products as we can. We are always mindful of the natural environment at our job sites and limit chemical usage.